Privacy Policy
Last updated: April 2025 | RR2 Games, New Zealand
RR2 Games ("we", "us", "our") operates as a free social casino entertainment platform based in New Zealand. We are committed to protecting your privacy and handling any information we collect with transparency and care. This Privacy Policy explains what data we collect, why we collect it, and how we use it.
This platform does not involve real money gambling. No financial data, payment information, or banking details are ever collected or stored.
1. Information We Collect
We may collect the following types of information:
- Usage Data: Information about how you interact with our platform, including pages visited, game sessions, and time spent on the site.
- Device Information: Browser type, operating system, screen resolution, and device identifiers used for analytics and optimisation purposes.
- Cookies and Local Storage: We use cookies and browser local storage to remember your preferences (e.g., age verification, cookie consent) and to improve your experience. See our Cookie Policy for details.
- Contact Form Data: If you contact us via our contact form, we collect your name and email address solely to respond to your enquiry.
We do not collect any payment information, real money balances, or financial details of any kind.
2. How We Use Your Information
- To provide and improve our free entertainment services
- To remember your site preferences and age verification status (session-based)
- To analyse traffic and usage patterns for platform improvement
- To respond to your enquiries or support requests
- To ensure our platform remains appropriate for users aged 18 and over
3. Cookies
We use essential cookies required for the platform to function correctly (e.g., age verification status, cookie consent flag). We may also use analytics cookies to understand how visitors interact with our site. You may disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site. See our full Cookie Policy.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated usage data with analytics providers to help us improve our service. Any third-party services integrated into our platform (e.g., Google Analytics) operate under their own privacy policies.
5. Data Retention
Contact form submissions are retained for up to 90 days to allow us to follow up on your enquiry, after which they are securely deleted. Session data stored in cookies is retained only for the duration of your browser session or as specified in our Cookie Policy.
6. Your Rights
Under applicable New Zealand privacy laws (Privacy Act 2020), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Object to processing of your data for certain purposes
To exercise any of these rights, please contact us at supp@rr2games.com.
7. Children's Privacy
RR2 Games is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided personal information to us, please contact us immediately and we will promptly remove it.
8. Security
We implement reasonable technical and organisational security measures to protect the information we hold. However, no internet transmission is completely secure. We encourage you to exercise caution when sharing personal information online.
9. External Links
Our platform may contain links to third-party websites, including responsible gambling organisations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform following any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: supp@rr2games.com
- Address: Level 17, Commercial Bay Tower, 19 Customs Street West, Auckland 1010, New Zealand